Frequently Asked Questions
Your guide to premium travel gear and seamless shopping.
Which countries in Europe do you ship to?
We currently offer standard and express shipping to all EU member states, the United Kingdom, Switzerland, and Norway. Delivery times typically range from 3 to 7 business days depending on your location.
What is your return policy for luggage and accessories?
We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return the unused product in its original packaging for a full refund. Please note that return shipping costs may apply.
Do Travelpro products come with a warranty?
Yes, all our luggage collections come with a robust manufacturer's warranty ranging from 2 years to a limited lifetime warranty, covering defects in materials and workmanship to ensure your investment is protected.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order?
Once your order has been dispatched from our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
Are your suitcases cabin-size compliant for European airlines?
Many of our carry-on models are specifically designed to meet the overhead bin requirements of major European carriers like Lufthansa, Air France, and Ryanair. Please check the specific dimensions listed on each product page.